Frequently Asked Questions

It is of highest importance for us to manufacture clean, quiet, and convenient tubs. Whirlpool tubs by most manufacturers pocket a lot of water after each tub use. Tubzz uses specially designed jets that drain that water out of the lines after each tub use. There is not a more effective and cleaner way to design and build a jetted tub! Air Systems tubs are built with anti-microbial tubing and have an automatic purge cycle to clear the lines of any remaining water. Each hole in an air system is also equipped with a check valve to prevent water from entering the lines and only allowing air to come out. Soaker tubs are great too! Maybe try a soaker tub with an LED light!

We recommend using dishwasher detergent once a month. Also, Tubzz sells jetted tub cleaner that is recommended to use 2-3 times each year to help rid the tub of soap residue, etc.

Any non-abrasive liquid cleaner off the shelf may be used to clean the surface of the tub. See our Tubzz Ownership Instructions down below. Be sure to read the label and follow the cleanser’s recommendations. Do not use harsh abrasives like Comet, Ajax, Bon Ami, etc. as they will harm and dull the finish of your unit.

While you can use bubble bath in most whirlpool systems we would advise that you use very little. You will end up with a mess on your hands and bubbles overflowing out of the tub. Bath oils are fine for some air tubs but we do not recommend the use of bath oils with most standard whirlpool systems unless you follow a stringent cleaning regiment. If you like bath oils, consider our AromaTherapy option which allows you to use these oils and the aroma will come out of the jets and or Air System.

This may vary based on you local building codes, but generally each whirlpool tub requires its own 20Amp GFI dedicated circuit. If you go with one of the optional electrical heaters, it too requires its own 20Amp GFI dedicated circuit. You will also be required to have an access panel to get to the pump should it need servicing. This access panel does not have to be ventilated, but it should be big enough to get the pump out. We suggest a minimum of a 16″ x 16″ panel. If the pump is any distance from the access panel you may want to consider a larger panel.

Yes, and they are typically deeper than those tubs as well.

Acrylic is a sheet of material that is heated and vacuum-formed over a mold, creating a continuous waterproof membrane. It is then reinforced with fiberglass for added stability and insulation value. Acrylic is non-porous by nature, warm to the touch and retains its gloss finish better than any other material. Acrylic is well recognized for its ability to withstand constant use and cleaning. Gelcoat fiberglass is a colored polyester resin sprayed onto a mold then reinforced with fiberglass. Being more porous and brittle than acrylic, the gelcoat/fiberglass surface has a greater tendency to dull and discolor over time.

In very basic terms, the whirlpool system works on the forceful movement of air and water through venturi jets, whereas the air system works on the introduction of heated air into the water to create a bubbling effect. A whirlpool jet is designed to massage and invigorate the body. With air massage, millions of heated air bubbles bounce and burst to massage every part of your body simultaneously, though more gentle than whirlpool jet hydrotherapy.

Step 1

Clean, level, and prepare the floor for installation. Place the tub in the exact spot it will be installed.

Step 2

Trace an outline of the bottom of the tub with a pencil or erasable marker.

Step 3

On the perimeter of the bottom of the tub, mark the point closest to the drain.

Step 4

Lay a blanket or a piece of cardboard on the floor next to the tub and flip the tub over onto it.

Step 5

Confirm the location of the drain pipe by measuring the location of the drain in relation to the outline of the tub made in step 2.

Step 6

Adjust the tub feet so that the weight of the tub will rest on the feet. A 1/8 “ gap is recommended from the bottom of the feet to the bottom of the tub

Step 7

Apply Teflon tape around the drain pipe in a clockwise rotation overlapping at least twice.

Step 8

Thread the drain adapter, and hand tighten until the adapter is securely fastened.

Step 9

Measure the distance between the bottom of the drain adapter and the floor, add 1-5/8” and that should give you the height of the drain pipe.

Step 10

Measure the distance to the floor by placing a straight piece of lumber across the tubs bottom and using that as your floor reference.

Step 11

Rough in drain to the appropriate height, cut only a hole big enough for the drain pipe.

Step 12

Apply a generous amount of silicone-based adhesive caulking to the tub supports and around the perimeter of the tub.

Step 13

Once the glue/epoxy has been applied, with the help of two or more people, carefully flip the tub and align the tub drain adapter to the drainage pipe.

Step 14

Once the tub is properly aligned, slowly lower it so the tub adapter slide over the drain pipe until it is fully secure. Allow the glue/epoxy to dry.

Step 15

With the tub in place wipe off any excess caulking and apply extra caulking in areas where the tub is not properly sealed to the floor.

For further help please call or text Brian at 801-550-4809