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Frequently Asked Questions

Read our answers below to some of the common questions we receive regarding our custom tubs, cold plunges, saunas, and wellness rooms. We address questions about product details, installation, cleaning and maintenance, and warranties. If you have a question that's not answered below, please drop us a line by clicking the button below and inquiring via our contact form.

Should I get a Soaker Tub, Air System Tub or Whirlpool Tub?It is of highest importance for us to manufacture clean, quiet, and convenient tubs. Whirlpool tubs by most manufacturers pocket a lot of water after each tub use. Tubzz uses specially designed jets that drain that water out of the lines after each tub use. There is not a more effective and cleaner way to design and build a jetted tub! Air Systems tubs are built with anti-microbial tubing and have an automatic purge cycle to clear the lines of any remaining water. Each hole in an air system is also equipped with a check valve to prevent water from entering the lines and only allowing air to come out. Soaker tubs are great too! Maybe try a soaker tub with an LED light!

How many weeks does it take to get my Tubzz bathtub?Days not weeks!

How do I clean the piping of my jetted tub?We recommend using dishwasher detergent once a month. Also, Tubzz sells jetted tub cleaner that is recommended to use 2-3 times each year to help rid the tub of soap residue, etc.

What cleaners do you recommend I use to clean the acrylic surface of my Tubzz unit?Any non-abrasive liquid cleaner off the shelf may be used to clean the surface of the tub. See our Tubzz Ownership Instructions down below. Be sure to read the label and follow the cleanser’s recommendations. Do not use harsh abrasives like Comet, Ajax, Bon Ami, etc. as they will harm and dull the finish of your unit.

Can I use bubble bath or bath oils in a whirlpool tub?While you can use bubble bath in most whirlpool systems we would advise that you use very little. You will end up with a mess on your hands and bubbles overflowing out of the tub. Bath oils are fine for some air tubs but we do not recommend the use of bath oils with most standard whirlpool systems unless you follow a stringent cleaning regiment. If you like bath oils, consider our AromaTherapy option which allows you to use these oils and the aroma will come out of the jets and or Air System.

What are the electrical/pump access requirements?This may vary based on your local building codes, but generally each whirlpool tub requires its own 20Amp GFI dedicated circuit. If you go with one of the optional electrical heaters, it too requires its own 20Amp GFI dedicated circuit. You will also be required to have an access panel to get to the pump should it need servicing. This access panel does not have to be ventilated, but it should be big enough to get the pump out. We suggest a minimum of a 16″ x 16″ panel. If the pump is any distance from the access panel you may want to consider a larger panel.

Are whirlpool bathtubs available in a standard sizes like a hall bath?Yes, and they are typically deeper than those tubs as well.

What is the main difference between acrylic and gelcoat fiberglass?Acrylic is a sheet of material that is heated and vacuum-formed over a mold, creating a continuous waterproof membrane. It is then reinforced with fiberglass for added stability and insulation value. Acrylic is non-porous by nature, warm to the touch and retains its gloss finish better than any other material. Acrylic is well recognized for its ability to withstand constant use and cleaning. Gelcoat fiberglass is a colored polyester resin sprayed onto a mold then reinforced with fiberglass. Being more porous and brittle than acrylic, the gelcoat/fiberglass surface has a greater tendency to dull and discolor over time.

What is the difference between whirlpool and air systems?In very basic terms, the whirlpool system works on the forceful movement of air and water through venturi jets, whereas the air system works on the introduction of heated air into the water to create a bubbling effect. A whirlpool jet is designed to massage and invigorate the body. With air massage, millions of heated air bubbles bounce and burst to massage every part of your body simultaneously, though more gentle than whirlpool jet hydrotherapy.

How do I clean and operate my new tub?Take a look at our Cleaning and Operating Instructions.

Is there a warranty and installation document?Yes. See it here.

Come See For Yourself!

Words and photos don't do our tubs, saunas, or cold plunges justice. Come visit us in our showroom to see, touch, and feel them for yourself!

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315 S 1250 W,
Lindon, UT

Showroom Hours

Monday-Thursday 9–4

Friday 9–12

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